Quality

Responsibilities and commitments > Quality

Our customers,
the highest priority

Humility is one of our core values and we know there is always room for improvement in what we do. However, the trust placed in us by our customers tells us we are doing well.

We have a Net Promoter Score of 8.42 out of 10, with the most highly rated criteria being our efficiency and flexibility, accessibility, friendly service and, naturally, our high standards of quality and safety.

8.42

NSP (Net Promoter Score)

Accessibility

Friendly service

Safety

Efficiency

Flexibility

We have also received the following awards:

Company of the Year 2023

URBAN TRANSPORT

Company of the Year 2023 in the Urban Transport category for Moventis Sarfa in the awards from the Autobuses & Autocares magazine

Company of the Year 2022

URBAN TRANSPORT

Company of the Year 2022 in the Urban Transport category for Moventis TCC Pamplona in the awards from the Autobuses & Autocares magazine

Best Customer Service 2019

Best Customer Service 2019 for TRAM from the Sotto Tempo Advertising consultancy firm

NEWS

Pol Gibert, Secretary-General of the Department for Enterprise and Work of the Regional Government of Catalonia, visits Moventia headquarters

16 de May de 2025

Moventia received a visit by Pol Gibert, during which sustainable mobility projects were presented and public-private partnership for more efficient and ecological transport was highlighted.

Moventia and Moventis organise outstanding convention focused on mobility of the future

13 de May de 2025

140 employees from all the company’s headquarters enjoyed a key event at which the focus was placed on joint commitment.

Moventia boosts international expansion with first project in Ireland

25 de April de 2025

Moventia continues to develop its global growth strategy by reaching Irish shores, strengthening its role as an international benchmark in mobility.

Automotion and Electromechanics students from Monlau learn about everyday business at Moventis Casas and Moventis Costa

05 de February de 2025

Moventis opens its doors to young talent to reveal the various processes and activities undertaken by its operators in El Maresme and the Costa Brava

Success for Moventis at Fitur 2025

27 de January de 2025

The goal for Moventis at Fitur 2025 was to consolidate its position as a mobility benchmark in Spain and to boost its position in the Madrid market.

Moventis, Official Mobility Partner at the Spanish Regional Handball Team Championship 2025

14 de January de 2025

Moventis was honoured to be the official mobility partner for the Spanish Regional Handball Team Championship (CESA 2025).

Moventis launches Christmas campaign with tourist train services in Barcelona, Terrassa, Sabadell, Sitges and Barberà del Vallès

20 de December de 2024

Through its Moventis Carrilets Turístics operator, Moventis is once again running its popular tourist trains during the Christmas

Julia Farre TMWC

Júlia Farré, Head of Business Development at Moventis, discusses bicycle-bus integration on public transport networks at Tomorrow.Mobility

19 de November de 2024

The Tomorrow.Mobility 2024 congress was the backdrop to an interesting talk by Júlia Farré, Head of Business Development at Moventis, in which she explored how to optimise the combination of bicycles and buses on public transport networks.

Moventis débuts at Global Mobility Call to demonstrate its leadership in international sustainable mobility

23 de October de 2024

The company will present its experience in multimodality and success in Saudi Arabia, highlighting its global expansion and commitment to efficient mobility. Organised by IFEMA MADRID and Smobhub, GMC will take place from 19 to 21 November at the Trade Fair Complex.

TRAM-Barcelona

Barcelona’s new tram line extension begins initial testing with innovative underground catenary system

30 de July de 2024

During the week of 15 July, Moventis, as part of TRAM, commenced operational testing on the new tram section in Barcelona.

As part of a commitment to sustainability, Moventia attends Green Gas Mobility Summit 2024

11 de July de 2024

The Head of Innovation Services at the multinational mobility specialist visited the congress to gather first-hand information about the technology solutions available for achieving climate goals.

Moventia renews PROMOTES CULTURE Seal of Quality due to its commitment to culture

09 de July de 2024

This recognition enjoyed by the multinational mobility specialist is organised by the Catalonia Culture Foundation

Moventia supports another successful Nit Solidària de Sant Joan de Déu

04 de July de 2024

The mobility specialist supported the charity event organised by the Sant Joan de Déu hospital every year

Moventia renews partnership agreement with Josep Carreras Foundation to provide transport for bone marrow donors

03 de July de 2024

The mobility specialist is reaffirming its commitment to the non-profit foundation and maintaining its support in the fight against leukaemia.

Moventis provides support for 252 young Ukrainians to enjoy a holiday in Lloret de Mar organised by Sor Lucía Caram

18 de June de 2024

The collective mobility division of Moventia provides bus transport for the participants every day so they can enjoy recreational and educational activities.

A delegation from Moventia and Moventis attends CONFEBUS JOURNEY 2024

13 de June de 2024

Executives from Moventia and Moventis attended Confebus Journey 2024 on 29 and 30 May

Moventia, an example of inclusive corporate culture, attends event promoted by the Integralia Foundation and BOTH People & Comms

11 de June de 2024

The multinational family business specialising in mobility showcased its leadership in corporate social responsibility alongside Teladoc Health.

Miquel Martí takes part in the ‘True Leaders’ session organised by The New Barcelona Post and EY

07 de June de 2024

The Chairman of Moventia spoke about his professional career heading up the multinational company, as well as his leadership, innovation for progress on sustainability and the international expansion process.